Stuck at 99%: Troubleshooting Tips to Fix Failed Video Downloads

Stuck at 99%: Troubleshooting Tips to Fix Failed Video Downloads


As an IT specialist, one of the common issues you might encounter is failed video downloads that get stuck at 99%. This frustrating issue can occur due to various reasons, but with proper troubleshooting techniques, you can resolve the problem and ensure successful downloads. In this article, we will discuss some troubleshooting tips to help you fix failed video downloads.

Check your Internet Connection

Before delving into complex troubleshooting steps, start by checking your internet connection. A weak or intermittent connection can often lead to failed downloads. Ensure that you have a stable and reliable internet connection to avoid any interruptions during the download process.

Clear Browser Cache

Corrupted or overloaded browser caches can cause issues with video downloads. Clearing the cache can resolve any conflicts and allow for smooth downloads. Here’s how to clear your browser cache:

    • Google Chrome: Open the menu, go to Settings > Privacy and Security > Clear browsing data.
    • Mozilla Firefox: Click on the menu, go to Options > Privacy & Security > Clear Data.
    • Microsoft Edge: Open the menu, go to Settings > Privacy, search, and services > Choose what to clear.

Disable Antivirus and Firewall

Antivirus software and firewalls often detect downloads as potentially harmful and might block them. Temporarily disable your antivirus software and firewall to see if it resolves the issue. Remember to enable them again once the download is complete.

Try Different Browser or Download Manager

If the issue persists, the problem might lie with the browser or download manager you are using. Try downloading the video using a different browser or a download manager to determine if the problem is specific to one software.

Check Available Storage

Insufficient storage on your device can prevent successful downloads. Make sure you have enough free space on your device to accommodate the video file. If necessary, delete unnecessary files or transfer them to an external storage device to free up space.

Contact the Website or Content Provider

If you have tried all the troubleshooting steps mentioned above and the video still fails to download, it might be worth reaching out to the website or content provider. They may be able to provide insights into any known issues or offer further assistance.


Failed video downloads can be frustrating, but with the right troubleshooting techniques, you can overcome the issue and enjoy successful downloads. By checking your internet connection, clearing browser cache, disabling antivirus and firewall, trying different software, managing storage, and reaching out for support, you can troubleshoot and resolve the problem. Remember to be patient and persistent, as sometimes these issues require a combination of solutions to fix.

Emily Thompson
Emily Thompson

Emily is a seasoned copywriter with over 7 years of experience in the IT industry. Specializing in creating compelling content for SaaS companies, she has a knack for breaking down complex technical jargon into easy-to-understand language. Emily holds a degree in Computer Science and a certification in Content Marketing