Overcoming the ‘Video Unavailable’ Barrier: Tried and Tested Tips and Tricks

Overcoming the ‘Video Unavailable’ Barrier: Tried and Tested Tips and Tricks


Understanding the ‘Video Unavailable’ Barrier

As an IT specialist, one of the hurdles we often encounter is the dreaded ‘Video Unavailable’ message that many users experience when trying to access online videos. This frustrating barrier prevents users from enjoying the content they desire and can be a major headache to resolve. In this article, we will explore tried and tested tips and tricks to overcome this common issue.

Clearing Cache and Cookies

A common solution to the ‘Video Unavailable’ barrier is to clear the cache and cookies on your browser. These files can sometimes become corrupted or outdated, causing video playback issues. Follow these steps to clear your cache and cookies:

  1. Open your browser settings.
  2. Navigate to the privacy or history section.
  3. Find the option to clear browsing data.
  4. Select cache and cookies as the data to be cleared.
  5. Click on the ‘Clear’ or ‘Delete’ button.

This simple action can often resolve video playback issues by allowing your browser to load fresh data from the website.

Check Internet Connection

Another factor that may contribute to the ‘Video Unavailable’ barrier is a weak or unstable internet connection. Check the following to ensure a stable connection:

  • Close unnecessary applications or browser tabs that may be consuming bandwidth.
  • Restart your internet router.
  • Move closer to your wireless router if accessing the internet wirelessly.
  • Try using a wired connection if available.

These steps can help eliminate connectivity issues that may be hindering video playback.

Disable Browser Extensions

Browser extensions can be incredibly useful, but they can also interfere with video playback. Some ad blockers and privacy plugins may mistakenly block video content or disrupt the necessary scripts to play videos. Disable your browser extensions one by one to identify if any of them are causing the issue. Temporarily disabling them will not remove them from your browser permanently, allowing you to re-enable them once the video plays successfully.

Update Your Browser and Plugins

Outdated browsers or plugins can also be a culprit behind the ‘Video Unavailable’ barrier. Developers are constantly improving video playback capabilities, and an outdated browser may not support new technologies. To update your browser:

  1. Open your browser settings.
  2. Look for the ‘About’ section or something similar.
  3. Click on ‘Check for Updates’ or ‘Update Browser’.

Additionally, be sure to update any plugins or extensions related to video playback, such as Adobe Flash or HTML5 video plugins. Outdated plugins can cause compatibility issues, resulting in unavailable videos.

Try a Different Browser or Device

If all else fails, it is worth trying a different browser or device. Sometimes the issue may be specific to the browser you are currently using, and switching to an alternative browser can resolve the problem. Similarly, testing video playback on a different device, such as a smartphone or tablet, can help determine if the issue lies with the device itself.


Overcoming the ‘Video Unavailable’ barrier may require some troubleshooting, but the tips and tricks mentioned above have proven effective in resolving this common IT issue. By following these steps, users can once again enjoy seamless video playback without encountering frustrating barriers.

Emily Thompson
Emily Thompson

Emily is a seasoned copywriter with over 7 years of experience in the IT industry. Specializing in creating compelling content for SaaS companies, she has a knack for breaking down complex technical jargon into easy-to-understand language. Emily holds a degree in Computer Science and a certification in Content Marketing